Bridal Bouquets Heirloom Memorials Special Event Keepsakes Call today for more information or to reserve your place in our freeze-dry schedule. Frozen In Time. is Western Pennsylvania's premier floral preservationist. Specializing in one-of-a-kind keepsakes for the bridal, special event and memorial client, we provide the most extensive design options available in the area.
Reviews (1)
Cherica Davis
Sep 16, 2011
My wedding was Sept. 2010 and I am STILL waiting for my keepsake!!!! They had no problems meeting my father right away to get my fresh flowers and take his $100, but it took me 4 Weeks to get a return phone call to talk to someone about scheduling a visit to plan what I wanted to do with my flowers!! I finally got my appointment made and when I showed up 25 min early the shop wasn't even open yet, so I waited utnil my appointment time, still no one there, so I called and no one answered the phones either. Had no messages on my phone from them about rescheduling or cancelling.
After waiting 40 min after my scheduled appointment time I left ( it was a 45 min drive for me to just get to this place, plus pay for meter parking)!!! Halfway home I received a phonecall that she had a dr. appointment that afternoon and thought it wouldn't take so long. So we rescheduled the appointment and no problems that time, gave my deposit for my keepsake and was told 6-8 weeks. 10 weeks later no phone call, I reached them and they said they are backed up. Called again 2 months later and their phone was disconnected so I had to call the Delmont office, and finally 2 weeks later got a phone call that they are still behind.
This is still an on-going theme with them, wait 2 weeks for a phone call and they are still "behind". Now that they have money they tell me they are backed up, they knew up front but didn't disclose this information, and now 1 YEAR later am Still trying to find out the status of my keepsake!!!!!!!!!!!!!!
After waiting 40 min after my scheduled appointment time I left ( it was a 45 min drive for me to just get to this place, plus pay for meter parking)!!! Halfway home I received a phonecall that she had a dr. appointment that afternoon and thought it wouldn't take so long. So we rescheduled the appointment and no problems that time, gave my deposit for my keepsake and was told 6-8 weeks. 10 weeks later no phone call, I reached them and they said they are backed up. Called again 2 months later and their phone was disconnected so I had to call the Delmont office, and finally 2 weeks later got a phone call that they are still behind.
This is still an on-going theme with them, wait 2 weeks for a phone call and they are still "behind". Now that they have money they tell me they are backed up, they knew up front but didn't disclose this information, and now 1 YEAR later am Still trying to find out the status of my keepsake!!!!!!!!!!!!!!
