A Party Center

Rented white tent that was covered in dirt when I opened it. owner basically just said they can't provide clean tents because they can't find labor to clean them during the season. next time, I will just buy my own.

Excellent service! I lost track of time and went while the office was closed and they still tended to me. I was beyond grateful and my party would not have been the same without their quality rentals. I would rent from the again and would recommend them for your party needs.

I can only tell you NOT to ever, ever, work there. The way workers are treated leaves a lot to be desired. Bad attitude towards employees and cursing from the manage is the call of the day, every day, all day. Really bad place to work.

My wife and I had the best experience working with party center for our wedding. Barbara went above and beyond, with excellent customer service to accommodate our needs. Loved her her spunky fun personality especially during stressful times near our wedding time. I highly recommend this company!

I would give zero stars if I could. Such a collosial disappointment. I was hoping to have a long-term relationship with this business, but it is now over based on the interaction I just had with an employee and a woman who represented herself as an owner, both whom I found to be unpleasant and unreasonable. I intially gave a glowing recommendation of A Party Centet to a colleague for a book signing event.

She had to two defective high top tables from a previous rental. We mentioned they were defective immediately upon recognizing it to Juliana, but when we went back for repeat business-a larger order mind you-we were told because we did not point out the two defective tables upon the equipment return from two weeks prior, they could not honor it. (Mind you, we weren't asked if there was a problem either.) We started the call with Barbara who she was initially very nice and friendly. However, as we tried to tell her what our previous interaction was, she would not allow us to speak and continuously interrupted us.

It was frustrating. We could not get a word in edgewise because she kept interrupting us and seemed dead set on telling her that she cannot assist us. So I asked her to allow me to finish her what we were instructed to do by another rep, so that she could look into it. Barbara was immediately defensive, cut off the conversation abruptly and referred us to the owner.

Very rude, unprofessional and insecure. In fact, it was a three-way call with my colleague, and Barbara called her back to say she refused to speak to "that lady." This, simply because I asked her to allow me to finish my story without interruption and at least ask Juliana about she instructed us to do. No voices were raised, there was no profanity.

All I asked is if she would allow me to finish my story. It was just one request. There was no argument or back and forth. In my experience, people are self-aware enough and able to acknowledge when they're cutting you off, and know that they need to alloe you to speak so you can at least let them know what's going on. Sadly, that was not the case here.

After an extended hold time, an owner Noreen jumped on the call. We told her that we wanted to order tables and chairs for delivery, and it would be nice if they could accommodate us for the $17. She dug in her heels, told is the conversation wasn't going anywhere, and refused to even acknowledge that this is bad business. She was very clear that she did not want our business.

I can only assume it was based on what she was told off line by Barbara who was upset. I have no proof of that. At any rate, it was very disconcerting. The sad thing is, the very first time I rented from this establishment two years ago, they BEGGED me to go online to leave a positive review because they had received negative reviews. I think it's nice that Noreen has the back of her employee Barbara and supports her unconditionally, but I do hope for their sake they will consider in the future that their employees may be wrong at times and to give the customer the benefit of the doubt.

After all, it was only $17. I even mentioned to her that I am a extremely credible, high profile news person in the New York City area, she just didn't care. Noreen was given ample opportunities to do the right thing as a business person as we repeatedly said we would love to continue to move forward with the large rental. She insisted there was absolutely nothing she could do to credit us $17.

I find that hard to believe. Noreen's demeanor was unfazed and apathetic. And it seemed Barbara cared more about being right than actually listening to the customer. Unbelievable. Awful. This went waaaaaay too far for absolutely no reason. What a waste. And I really, really liked them.

This is the second review of this business and now that I am educated as too the variety of services and equipment leased for events, galas, and or gatherings, I can now say that this business is a one stop shop for all your needs with a patient and fully trained, professional, knowledgeable and dedicated staff that will assist you closely from the rental to the return of the merchandise, Cool and casual welcoming atmosphere with solutions for all your needs when it comes to hosting or preparing for a party. Ask for Barbara.

We used "A Party Center" this past weekend for an engagement party at our home. They were great to work with! We rented a 20 x 30 tent, 4 round tables, 36 chairs, a heater, and lights. We dealt with Barbara and she was very pleasant. Jeff the owner was involved as well, and he was terrific. We had terrible winds this weekend. He came out on his own to double check the installation on Saturday and to add some reinforcement.

He told me to call him directly on Sunday (day of party) if we had any issues. The wind was making the tent shift a little, so we called and he sent someone out to fix it. The tent really made our party extra special. We were extremely pleased with the level of service provided!

We rented a tent, chairs, and a few tables for our wedding through A Party Center. They were very friendly when we went to the store to arrange for delivery, and they told us that the tent would be most likely delivered on Wednesday or Thursday for our Friday wedding. When we asked for a more specific time frame so that we could clear it with the venue, a man who seemed like he was probably the owner, said their goal is that the tent "would be there before you have time to worry about it and would be taken away as soon as you were done with it, but weather conditions can cause these times to vary". etc. etc.

The weather was perfect leading up to our wedding day however, and when we arrived at our venue at 7:30 AM, there was no tent or chairs in sight. We called the store (which didn't open until 9:30) and they made no apology. They said that they were on another delivery but that they would be coming to us next. This was very stressful for us because our ceremony was at 3 PM, and a lot of the set up we had to do hinged on situating things under the tent, setting up the chairs, and setting the tables.

They finally arrived at 11 AM, and the crew of three men could not have moved any slower in putting the tent up. They finally finished around 1 PM. We will not be using A Party Center again.

Used a Party Center for my backyard wedding the last weekend. Two huge tents, tables, chairs, high tops, speakers, pipe and drape, port o John everything. and all at a super reasonable price. We worked with Barbara from the start, super nice, attentive and really knows her stuff! The set up was a challenge because of the grounds but the crew worked it out and everything looked brilliant. Zero complaints all the way through and really thankful we found them!

This place is overpriced and they will try to milk you for any dollar they can get. They made a simple mistake of not entering my shipping address aka where the event was being held (front desk girl was new) so they delivered to my billing address (home address) instead. My home was one mile away- 5 minutes from where I needed the stuff delivered, instead of having common courtesy for me as a customer over a mistake they made (considering it was only a 5 minute drive) they wanted to charge me an extra $50 to drive the 5 minutes.

The "manager" or whoever she was got on the phone and was extremely nasty to us. We ended up not even renting all the stuff we originally wanted to because they were SO overpriced. We bought the stuff ourselves and it came out 100x cheaper! Example: they wanted $35-40 for ONE floor length table linen which I found online for $7! (Side note: you will need floor length linen because their tables are not in the best condition) Their prices on light rentals are insane, I ended up buying my own from target for ridiculously cheap and were so light and easy to hang. Overall, I would try another party rental place that will be willing to work with you and value their customers.

They are ABSOLUTELY terrible. Extremely poor customer service. Items were delivered 2 days early with zero notice. I also added a few more things to my order which were not delivered as apparently they were never added. Their prices are very high. overall, NEVER AGAIN

We had a "Father of the Bride" type wedding for 70 people at our house less than ten days before Christmas! It was beautiful, it was perfect! Part of the credit goes to A Party Center. From dishes, glasses and silverware to chairs, tables, a huge tent, heaters and linens. They did it all. On time, excellent quality merchandise and a pleasant staff. Delivery, setup and breakdown all very neat clean and professional. These guys know their business, you are in good hands and you will not be disappointed.

I recently placed an order with A Party Center for Thanksgiving dinner table and chairs and the customer service was impeccable! I have called around to other places in northern NJ and the customer service was horrible, but not at this place. Even though I had a bunch of questions during the time I was placing an order the guys were extremely patient with me and the prices were VERY reasonable! Check them out for your entertaining supplies!