Glendalough Manor

Glendalough Manor provided Pleasant and Unpleasant experiences I will never forget. My Wedding was approximately one year ago, May 22, 2021, with over 100 Guests. Glendalough Manor was SIMPLY BEAUTIFUL inside and outside! The colorful landscape was magnificent! Amy, sales and marketing director, was extremely instrumental in assisting with coordinating our Wedding.

She was very competent, well organized, accessible, empathetic and displayed a warm and inviting personality that I will always remember and cherish. More importantly, Amy was responsive to my needs. Jena, our Wedding Planner and the owner's daughter, was nice. However, she did not respond to emails and/or phone calls in a timely manner. Sometimes it took over a week to receive a response.

The ambience was very romantic. Our Guests raved about the Hors D' Oeuvres, the outstanding service provided by the Bartender, in particular, a "punch like" bar drink that was reported as ABSOLUTELY DELICIOUS! We paid approximately $14,500 for food, including Hors D' Oeuvres and, unfortunately, a food shortage (no food) at all three Stations: Pasta, Shrimp and Grits and Mini Burger.

In fact, many Guests reported receiving a pink or raw Mini Burger although, during our tasting, we requested well-done or fully cooked. Not to mention, the food portions were very small. After examining the beautiful pictures on the Website and touring the facility, I dreamed of taking a photo with my husband, at night, in front of the Beautiful Water Fountain to frame and hang in our home. Unfortunately, this did not happen because both Jena and her Assistant left Glendalough several hours before the end of our Reception and the remaining staff did not know how to turn the Fountain lights on and after several attempts, could not reach Jena nor her Assistant by phone.

This was an extremely devastating moment for me! After sharing the aforementioned issues with Jena I received a Refund Check for only 8 Guests, seated at the last table, for the Burger Station only. After much reflection, I returned the check and sent Jena an email stating my rationale, of which, as of today, I haven't received a response. No amount of money, even a full refund, would have been sufficient.

In addition, 21 plastic storage bags for my centerpiece mirrors were misplaced, although I was assured that they would be returned after the Reception. I strongly believe these unpleasant experiences could have possibly been prevented via implementing effective systems, planning, collaboration and communication. Thanks Amy for being responsive to my needs by trying to "make things right". I hope this review serves as feedback for improvement to ensure ALL Brides encounter pleasant experiences that will constitute a lifetime of precious memories!

This venture is gorgeous for any special occasion. They even have onsite catering which is convenient.

Amazing venue! I manned a photo booth there and the staff was killer! 5 stars easy!

A very beautiful venue. Just one concern, we witnessed 2 staff members serving food with the same gloves that they had just opened the outside door with. We did tell the manager and she asked them to wash their hands and change gloves.

The wedding itself was amazing it was more than what I expected. Amy def did not disappoint when she sold us on the venue. However, Jena the event coordinator lacked communication, was nonchalant, and lacked enthusiasm. I would have to email her twice for her to email back. She didn't really seem to care much. I had to reach out to Amy a few times for actual help because Jena was not very helpful. Overall if you don't have many questions and can plan it without communicating with Jena then this venue is perfect.

The day of our wedding was beautiful and amazing. The vendors that come through Glendalough were friendly and helpful and they provided a beautiful experience for us and our guests. If you are an out-of-state couple looking to use them, it will be a little difficult. They only offer vendor tours on Tuesday and Thursday at Glendalough, which was difficult for me and my husband, and they offered little accommodations for that.

I did have several zoom meetings with vendors as well as phone calls but when it came to taste test the food, there was no availability for them to do over the weekend. However if you live in-state or are able to take off work during the week, I would total recommend them. They did misplace our bubbles for our exit, but by then we had had such a great experience, we didn't care.

Beautiful place too have your wedding ceremony/reception! Great bar as well!

I have two words for wedding venue excellence: Glendalough Manor. This place was spacious, relaxing, accommodating, peaceful, elegant and beautiful- all wrapped up in awesome customer service.

I got a chance to enjoy a beautiful wedding with a great bar. This place was gorgeous and perfect for beautiful moments.

Ms. Amy was very helpful and informative. I enjoyed the hour I spent with her while viewing the property and going over pricing. Beautiful venue!

I love this Banquet Hall. Great Food and Excellent Service. I arrived early to setup DJ Equipment at different party ballroom A. Quickly moved equipment next door to ballroom B. Didn't matter I was able to Spin Music for both groups if requested.

What an absolutely stunning property! Beyond charming! The grounds at Glendalough Manor are luscious and green, full of photo opportunities, and neverendingly beautiful. The European styled manor is awe inspiring and the perfect setting for your reception after an outdoor ceremony in the garden space. Inspiration is never lacking here and we can't wait to photograph another wedding here!