Konja's Bridal

Update: I am getting my wedding dress from Konja's and couldn't be more thrilled! Faye has been such a delight to work with and getting an understanding of customizations we want to make. So so excited!

Faye, the owner of Konjas, was absolutely amazing and helped me find the dress of my dreams, and even worked with the designer for us to make some customizations! She was so kind, patient, and helpful through us rescheduling our wedding multiple times. I felt like an absolute princess on my wedding day thanks to Konja's!

What an amazing experience. Fay was so comforting, and nice. She never rushed me or forced me into a sale. She welcomed me with open arms and made my experience the best. Wouldn't go anywhere else after this place.

This place is amazing! Faye is phenomenal. We found this shoppe through the Demetrios website. There was a trunk show for Demetrios and was the purpose for the visit. Faye was so helpful, knowledgeable and no high pressure sales pitch. I did not feel forced or pushed into buying. I felt like she wanted the right decision on the dress not the quick sale. We will be back soon to order the dress!

The most amazing place with the most beautiful dresses! These ladies made me feel like I'm part of the family. Konja's designers are one of a kind and absolutely stunning. It wasn't just finding the dress, but the experience that made it a magical moment that I will treasure forever. I recommend this place with all my heart if you're looking for that perfect dress!

I agree with another reviewer. They are hit & miss with their warmth as it relates to customer service. They have a nice dress selection. However, several weeks ago I put half down on the cost on my bridesmaid dress. The dress was a rush order. Several weeks passed and they called, the dress arrived. I came in for alterations 12/6/19. They wanted me in ASAP as they close for the holiday on 12/15.

I wanted to pay 1/2 on the balance. And pay the rest when I returned, 12/14. The lady with the blonde hair told me I had to pay it all. She goes, you were really supposed to pay when we called you-COLD. I told her paying the remaining balance was inconvenient. And I added, you should work with me as I had no way of knowing when the dress would arrive.

I didn't expect to pay nothing. I asked to pay half? She goes, you pay the dress off today. But you can pay the alterations off next week, which totaled $25. They didn't care to work with me as a customer. Did they think I would ruin my friend's wedding by not paying? I was already paying? They wanted their money period! I will not recommend this place to any future bride I know they are not customer friendly.

We went here because they carried the designer my daughter was looking for. The owner and her staff couldn't have been more helpful! Very kind and attentive! They have more dresses than any other bridal store we went to. I would highly recommend.

This is the worst bridal store on the planet, the owner is very rude. I don't recommend anyone goes there. They don't know how to do alter dresses, they take deposit and then charge you more!

I went to five or six different salons for bridesmaid dresses and we knew we had to go back and purchase the dresses from them. They, by far, had the most reasonable prices and the girls that worked there were so helpful. We tried on so many dresses and they were patient and helpful throughout the whole process. My bridesmaids had no problems with ordering and alterations.

Even with one of my bridesmaids living in Florida, everything went smoothly. The dresses fit perfectly and my bridesmaids loved them! They had a huge selection of designers, styles, and prices; you'll surely find something beautiful! I am so happy I went with Konja's bridal for my bridesmaid dresses and would recommend them to everyone!

I got my wedding dress here! After going to several places they have exactly what I was looking for! The staff is incredible friendly and honestly I was having second thoughts because people post bad reviews about the staff, they are incredible nice and they have an great variety for bridesmaid dresses! And the prices are very affordable just tell them your budget and they will find something for you.

I got my wedding dress there over 20 years ago and had the pleasure of seeing friends and family also get theirs from there. They are always welcoming. I've gotten all bridesmaids dresses for my daughters from there as well. Very friendly staff with amazing variety and price range for all.

This place looks like a bomb went off. If it wasn't for them carrying a specific designer the bride was looking for, we would have never stepped foot in here. There are literally hundreds of dresses (if not more) and they are all just shoved on racks. They are supposed to be broken up by designer, but it was a total mess. Although we had an appointment, there was no one really helping us.

I just started pulling dresses the bride liked and just jumped into a dressing room. Finally when someone saw me struggling to keep the dress on they came and clipped me. Overall, this was an overwhelming, lackluster experience. Although we did end up purchasing our dresses through them, the level of service left me with a bad taste in my mouth.

I've been there 3 times for bridesmaid dresses and my last experience was horrible. They suggested I order the dress bigger (3x times my normal dress size) got the dress and I could literally stuff watermelons into the top of it! Had to go back 3 times to have it altered after the 4 time I was soo frustrated with them I just took the dress home. I ended up taking the dress to a seamstress who fixed the dress and couldn't believe the hack job they did.

I had an absolutely wonderful experience! I not only bought my dress there, but my bridesmaid dresses as well. My future sister in law bought a dress there too. I thought everyone there was very nice and very friendly. I never felt rushed or uncomfortable at all. I don't know why people are surprised that you need an appointment even just to look around.most bridal boutiques are like that. I would HIGHLY recommend them. I have 2 other friends who have gotten dresses there for their own wedding and have had wonderful experiences as well!

I really liked the selection of bridesmaid dresses they had. The bridemaids will have the same style dress but with a top part of the dress and Konja's carries a designer that does that. Once we found a few dresses that we liked, the ladies were very helpful in picking out other dresses that they thought we would like.

I have had 3 dresses from Konja's for wedding's that I have been in. All have had horrid alterations. The most recent alterations were awful. None of the boning in the dresses were adjusted in any of the bridesmaids dresses to fit our bodies- so the curve where the bust was in the dress did not line up with our actual busts. Also when I put the dress on for my brother's wedding I noticed a huge hole in the front of the dress (see uploaded pictures for details).

This went unnoticed at the store because of the pleating in the dress which had a flowy shirt. Konja's is not taking any responsibility. I do take fault in that I should have inspected the entirety of the dress before i left the store with it. However, I feel at a "reputable" bridal store once should not have to inspect every single inch of the dress.

I also have been in Konja's multiple times due to being a bridesmaids. The staff are rude and unpleasant. Every experience and interaction I have had there has been awful. I have given them chance after chance to prove they weren't as bad as my last experience and they have failed on all levels. I will never again go back and I recommend you do not as well.

These negative reviews about Konja's are shocking, as I have NEVER encountered a bad experience with these ladies or the shop in general. Each time I have been in the store (picking out 'maids dresses AND going with each 'maid to pick up their dress), the ladies at Konja's have been amazing. Friendly, speedy, and personal - I never felt rushed or like I was an inconvenience to them.

They are even kid friendly as some of my 'maids brought their littles to the stores. Plus, the dress I picked was the cheapest here than the other 5-6 shops I called and alterations are included.

This was the worst service I have ever encountered! The women were rude and did not help as I stood in my dress for 20 minutes waiting to find out about the sizing. After I finally asked for help a women then told me she didn't do measurements and would grab her manager. Then told me to remove the dress. Once I got my measurements I told her they were wrong and I got measured at another store and gave her those sizes.

She was rude about this and then told me that place was wrong. The dress I tried on was a 12 and was swimming on me. She proceeded to tell me the dress size I needed was a 12. I told her about how large the dress I tried on was and she told me she didn't see it on me so she didn't know. She should have asked to see the dress on me and offer to help me with the sizing so I could order the dress.

The place was also a hott mess, unorganized, and the floor was so disgusting I had to put my shoes back on. I wouldn't recommend anyone going here when there are so many other better places around.

My alterations were absolutely horrific. They cut my dress short in the back so my butt showed, took it in so much on the sides that it wouldn't zip by 4 or 5 inches (I bought it large) Never again!

Told my wife she would not pay a rush fee when she ordered the dress on Saturday. When they called her, she was told she would have to pay for the rush fee because the order was recorded 20 min after close. She canceled and Ordered from a place that was $70 cheaper! She was also told that therush for that the rush date was almost a month away! Thanks you Stella for having actual Customer Service

This place made my wedding dress shopping the least stressful part of my wedding planning experience! I am so happy with the service I received and the dress I chose from them! They were able to do tailoring at a reasonable price and work to find my dress which had been discontinued in the style I tried on. I am not into big fluffy gowns and they were able to help me pick one that is perfect! The ladies made my dress shopping experience much more tolerable than I had expected.

I came here to try on a bridesmaid dress I was interested in ordering for myself to wear to my cousin's wedding. I called ahead to see if they had the exact dress I was looking for and then made an appointment to try it on. When I arrived for my appointment I noticed the place looked extremely disorganized and dirty. It wouldn't hurt them to organize their racks every once in a while.

When I walked up to speak to the girl at the counter she seemed confused as to who I was and what dress I was looking for. The girl helping me finally surfaced with the dress after 10 minutes and I tried it on. The fitting room weirded me out a bit since it isn't exactly very private. It's very small with a short curtain hanging over the opening.

I was very uncomfortable. I ended up not really liking the dress as much as I thought I would. The sales girl gave me her card and kept pushing the fact that larger parties get a discount. Overall, my experience wasn't exactly what I would have hoped for. I probably will not shop here when I get married.

I decided against purchasing my dress from Konja's after seeing the large collections at other boutiques. Also other stores have better accessibility to ordering sample dresses not in stock to actually try on. I don't know any bride willing to pay for a dress that they've never tried on in person. They weren't pushy at all but not necessarily friendly or genuine, which mattered to me.

Is this a store that you would see on Yes to the Dress - no. But that doesn't mean the store can't deliver. The bride found Konja's Bridal and had us sift through a few of the bridesmaid dresses through various online sites before going. When we arrived for our appointment the staff was extremely friendly. We asked her if she had and hi-low dresses and she helped find some from our list.

We also sifted through the racks of dresses - which are organized by the company that makes them. While it can seem like overload - it's really helpful in identifying what you do and don't want. The best thing about Konja's is that the alterations are included in the price - no spending $200 on a dress and then another $200 for alterations. This makes everything worth it. Good staff and alterations are included. I will definitely being using Konja's when I get married.

I had a great experience at Konja's. We bought the bridesmaid dresses for my wedding there and the bridesmaid dress for another wedding (on rush and they got it in with plenty of time). The best thing was that they didn't charge for alterations, which can sometimes cost as much as the dress. And, even though they were free, the alterations held up better than the costly alterations on my high end wedding dress which I had purchased from another store. You definitely need an appt. to try on dresses, but when you have one, they're very helpful during your appt. I've only had good experiences there.

Hot mess of a store! Walked in there without an appointment on a Saturday and were greeted upon entering. Told the girl we were shopping for bridesmaids dresses and she rudely said you can look but you can't try anything on without an appt. We continued to look for close to ten minutes through racks that are less organized then the tj maxx clearance section.

Not one person walked up and asked us if we had any questions. They just lost out on an order of a bridal gown, 8 bridesmaid dresses, 2 mother in law dresses, flower girl dress and accessories. As a 10 year veteran in high end retail i know what good customer service should be. I would rather pay double then to ever walk into that store again. Save yourself the trouble and the drive and stay away.

This place is a hot mess! We came in on Saturday morning looking at bridesmaid dresses. We got there on time and stood there while the bridal consultants were rushing around helping others and kept telling us to wait. When it was our turn- we were told to just select some dresses and we could try them on later and they would go over the color swatches with us. Basically, i would describe this place as Bridal TJ Maxs.

All these dresses are on racks barely organized. I mean.maybe they had organized them by designer, but it was very hard to tell. As for trying the dresses on.nobody was there to help the BM's clip the dresses so it was hard to tell what anything would look like. Overall the entire experience was very hands-off so if you're a control freak its a good place to go, but if you need some assistance with the dresses and some product knowledge this may not be the place to go. One plus is that the alterations are included into the price of the dress if you have 2 or more bridesmaids buy from there. Not really sure if that is a discount.