Charme Bridal And Prom

I came to Charme in March with my friend who is getting married in September in search of a bridesmaid's dress. They were very accommodating and realistic with pricing and delivery time. The only thing I wish the would have done is called when it arrived. I had to call the store to find out my dress had been delivered a week before. Their reasoning was they wait until all the bridesmaids dresses come in before calling the individuals, which I don't quite agree with considering we all ordered our dresses at different times.

I didn't want wait so I picked up my dress the following weekend. I was greeted promptly and helped in to a fitting room to try on my dress. The sizing ended up being pretty accurate and I only needed minor alterations (I allowed them to measure me and recommend a size in March). I spoke with Shonda briefly about alterations and she was very honest and let me know that while their seamstress is amazing because I live 50 miles away I may want to consider looking around closer to home.

She even gave me a few ideas on where to go and I appreciated this candor. She was upfront about costs and let me know the seamstress' hours and pricing if I decided to come back. Overall I had a great experience and would recommend them for bridesmaids dresses.

Rude atmosphere with extremely condescending owner. The dresses are beautiful but you can find them for cheaper by ordering through the designer directly. Their return policy is also very strict, even when there is a problem coming from their end. I definitely wouldn't recommend this place.

I got my prom dress and tuxes here and absolutely loved my experience! Everyone was so sweet and helpful. Would 100% recommend to anyone!

Amy was amazing! She was the best person to help my daughter find her dream gown! So encouraging when my daughter was slightly overwhelmed. And I can't say enough about Ms. Maggie! She worked wonders on alterations! She went from swimming in the dress, to a perfect fit. Worth any traveling you might have to do. Absolutely the best experience!

Dina is the absolute best! She made it so easy for me and helped me find my dress for the big day! The rest of the staff was awesome as well! All of the dresses I tried on was absolutely beautiful and they had a good selection. I would definitely recommend to others Thank you all so much

I went into this store after visiting a few other bridal shops. Immediately, the staff was so friendly and helpful. I explained that we had decided to elope in 3 weeks and they were so helpful in finding a dress off the rack (AMAZING PRICE) and FaceTiming the alterations lady (Maggie) to ensure she could do the alterations in the short time frame. The dress and alterations were perfect. I'd recommend this place to every bride!

Charme has a huge selection of many dress styles for brides, bridesmaids, and mother of the bride/groom. Dina assisted us and she was super friendly and helpful. She was straightforward in letting me know that my price range was low, but tried to work with it anyway. I tried on a few dresses that I really liked, but they were unfortunately still out of my price range. Prices will start at at least $600-$700 range here. Overall a good experience!

Thank you, thank you to Charme Bridal! Amy did a fabulous job helping us. Anything we asked for, she changed without hesitation. My daughter loves her dress and is more excited about the wedding than ever. AWESOME JOB!

We had a great experience here! We got our bridesmaids, flower girl, ring bearer, groom and groomsmen outfits from here. Everything turned out amazing. The staff was always there to answer questions and work with me if I needed any help. We will use them for any future events! We loved working with Amy & Shawnda Thank you for a great experience!

So I found this location searching for sample sales and made an appointment very early into my wedding planning just to see what I was thinking for wedding dress. Keep in mind I love shopping but hate sales vibes. This being said they were awesome. Gave me clips to try what I was interested in. As I mentioned what I didn't like catered the dress closer and closer to my taste.

Two of the last dresses I thought well I have a better idea now and I'll just try these last two to see. The one I tried was the second to last but also the one. Super easy decision once I saw me in it. My intentional concern was alterations. Alterations lady though.was so BOMB! No matter how many times I needed her to take it in she was accommodating.

In the end the one issue I did face was with my bridesmaids dress. I had bridesmaids in different parts of the country. They helped me pick the ones I wanted send my girls they info to find in their states. They where forthcoming when my MOH dress was delayed do to the pandemic. I can go on some more but in my experience I was happy long and short.

Had an amazing experience at Charm Bridal with my family. The staff was very nice. My consultants name was Hannah and she was so nice and amazing. I really felt like she wanted me to find a great dress. She listened to every detail I wanted and ended up pulling out something I would have never picked and urged me to try it on. I loved it. I cried.

I bought it. I will say the dresses can be pricey mine was $2300, but I saw a sale rack so they have affordable dresses as well. I want to say I'll be back, but hopefully I won't need to.

We had a lovely experience! Shawnda was very knowledgeable. The store had a large selection of wedding dresses including the latest styles, and a wide variety of sizes. She helped my niece find the exact style dress she was looking for.

Darian helped me find the perfect dress with no stress AND we stayed under budget. I LOVE LOVE LOVE my dress. I highly recommend this shop for your dream dress!

Amy provided excellent service! I couldn't be happier with my dress. Out of everything I tried on. I asked Amy to pick out something she thought I would totally love. She came back with the perfect dress! I highly recommend Charme for all of your special occasion dresses.

My experience at Charme was amazing. Dina is the best bridal consultant a girl could ask for! She was so much fun to work with and make the experience unforgettable. Ask for Dina, you will not regret it!

My daughter and I took a chance and dropped in to Charme. We had visited several shops before this one, but our bridal consultant, Dina, outshine all the others. She was amazing. My baby girl found her dress: Thank you for an amazing experience.

Had a great experience looking for my wedding dress here! Fiona was our consultant and did an amazing job! She helped us throughout the whole process, from initial experiments (it was my first time dress shopping) to accessorizing "the one" once we found it. While trying on dresses, she listened to my thoughts on each one and made future recommendations based on what I did and didn't like.

She made notes of the dress, veil, and accessories I decided I liked the best from my first appointment and had them ready to go for my second appointment. (I shopped around a little after the first one just to make sure I really loved the dress I had found here.) I didn't feel pressured to make a decision and/or purchase while here and really liked the selection of dresses they had available. Overall, a great experience! I can't wait for my dress to come in!

Please do not shop here, I had the absolute worst experience. I picked out a dress it was too big, the sales lady said it can be altered. I paid the alteration fees and waited three weeks to pick up the dress, when I went to get the dress it was dirty not ironed and also did not fit and I had to pay another alteration fee. I would never shop here again. David's bridal was way better!

Working with Charme Bridal & Prom was the WORST experience of my life. I would not recommend them to any future brides. My worst enemy deserves better than this sham of a dress shop. I feel like it's honestly not even worth my time to talk about them, but I don't want anyone else to be deceived in the way that I was before my wedding. To start off, they lied for business and told me if our dresses were ordered by a certain date, they guaranteed that all dresses would be delivered by a certain date.

Not one, not two, not three, but FOUR weeks passed that date before my bridesmaids' dresses were actually delivered. My bridesmaids had 10 days to get their dresses altered--which brings me to my next frustration. In another misleading scheme to make money, Charme shared a sizing chart with us that was CLEARLY inadequately flawed. They led my bridesmaids to believe that the safest decision for them was to trust their measurements, and order according to their sizing chart--a decision that would put more money in Charme's pockets.

Every single dress arrived LATE and 2-3 sizes too large with barely enough time for my bridesmaids to get alterations on the dresses which they were pressured to order. As you can imagine, this lack of time impacted alterations in both timing and pricing since they had to be rushed to accommodate the four-week delay in delivery. Just for a frame of reference, the dresses were originally $250, and alterations began at $100.

My bridesmaids were frustrated, chopping off entire sections of their dresses that they never should have ordered. They even had the nerve to have some bridesmaids order plus size dresses at a $30 upcharge, that ended up being chopped off anyways. Obviously, it is a part of Charme's business plan to overcharge people for things they clearly don't need; it's the only feasible explanation for how they are still in business.

And you want to know the icing on top of the cake? They were unapologetic following all of this, and their best offer was to cover shipping fees--which equaled no more than $100 total. They almost ruined my wedding. Don't let them ruin yours.

So let me start by saying that we have had several experiences purchasing dresses from Charme that were great. There was nothing wrong with my dress it was perfect. However, there were issues with every single one of my bridesmaids dresses. The problem? They were ordered according to the sizes which were suggested by Charme and not the smaller size.

All girls ordered a size up and the dresses were all three sizes too small. One girl's dress was ordered by someone at Charme and was NOT EVEN THE SAME DRESS! Their answer when they were informed? "Why did she order a different dress?" & that we needed to watch the way we spoke to them. I literally will NEVER order from them again. They were super nice and attentive but the headaches I endured from their lack of concern and empathy was enough to push me away.

Do not buy your bridesmaids dresses here! For my sisters wedding, the store measured the bridesmaids and ordered dresses that were 2-3 sizes too small. Because none of the dresses fit, they had to be altered and the tailor had to completely change the style do the dress to modify the size. In addition, they ordered the wrong dress for one of the bridesmaids.

When I called about the dress, they asked me why she ordered the wrong dress. I asked how she could be responsible if the dress she received was the dress they ordered for her. The bridesmaids dresses were $250 each. They told me that I needed to calm down and that I should have told them about their mistake sooner. They did not apologize and their service was terrible.

Just bought my dream wedding dress from Charme, and had such a wonderful experience! We had Angie help us through our appointment and probably tried on 12 dresses. I didn't feel rushed or pressured at all. Charme had a great selection of all silhouettes. Would highly recommend!

Let me just say, my wedding dress is so gorgeous! I came here because this was the only place that had a close to black wedding dress. I had searched everywhere and couldn't find anything even close to what I wanted. Dina, was so amazing! Not pushy like some people, gave me the best experience I could've ever asked for. I was so stressed; and now am so relieved I found my dress! THANK YOU! You have no idea, my future husband will be back to get his tux with you! And we will definitely recommend this place. Y'all are awesome!

I went in on a Monday afternoon, and was literally the only customer in the store. I was greeted by a clerk, and told her I needed a mother of the bride dress. I said that I would love to see what they had, or order a dress since the wedding is several months away. She led me to a rack that literally had 4-5 dresses in my size, all dark (winter) colors.

When I asked if the dresses could be ordered in other colors, she told me to look at the tags. She then said "I'll check back with you!" and never came back. NOT impressed.

Warning! Do Not Rent a Tux here! The staff is kind, but highly incompetent when it comes to customer service or anything regarding menswear. My brother, who is getting married soon, was very particular on the slim fit style he wants for his wedding. The fitting process at Charme consisted of a baggy, brown, loose-fitting suit. Now, we were fully aware that the Dwight Shrute suit wasn't going to be the exact one we were getting for the wedding, however, Throughout fitting, the staff answered our questions and concerns with "I don't know". "I assume so". and "Whatever you think". instead of confidently giving us professional advice.

When I called to let them know that we were thinking about switching to Savvi (a MUCH Better Tux company that was used for one of my friend's weddings) the manager Vicki said that we would only be refunded half, even though the wedding is still more than 2 months away, and we JUST went there 2 days ago. She also expressed little concern for our experience, and didn't seem to care at all that we decided to go with another company.

She then proceeded to say that it was a miscommunication on me and my brothers part, to which I replied that it was her staff's lack of solid answers that ultimately lead to us losing confidence in their ability to deliver awesome fitting suits for the most important day of my brother's life. She then solidified my decision to cancel our order by responding to my complaint by saying, "well, I'm looking at your measurements, and I'm assuming you're getting the slim fit, so everything should be good." Thank you, Vicki. for confirming what I just said. so, that being said, if you Want a tux with measurements and styles based completely off assumptions, then I would assume that this is the place for you! But if you're like me and my brothers, and actually like to look good for special events, then I would suggest looking elsewhere.

I was very nervous about going wedding dress shopping because I'm typically very picky about my clothes. As soon as I walked in the door at Charme, I was greeted by Deanna(who was also my consultant), she was very sweet and spunky and made finding my dress such a fun experience. She asked me what style(s) I was looking for, listened very well, stuck to my budget, and was able to help me pick THE dress after just trying on 4 others! I was expecting it to be a lot longer, more difficult process, but Deanna made it a breeze! Would highly recommend

After leaving a different bridal salon feeling less than enthused with the experience, I called Charme to see if we could come by without an appointment. They said absolutely, and from the moment we got there I felt so taken care of. I was shown all of the options and we started pulling dresses right away. All of the consultants were helpful! I purchased the first dress I tried on here, in large part to my consultant listening to what I was looking for and finding the perfect fit. Give this salon a try, you won't be sorry!

Do not get clothes from this bridal shop. They are spectacularly incompetent. I gave them clothes measurements online for my bridesmaid gown and I could not go in to see them because I live several states away. Now, I am a size 16 according to every other dress and clothing place I have come into contact with but I am actually a size 20 according to this shop.

That is fine BUT I gave them my measurements AND they did not look at it or even contact me about the discrepancy in sizes. So a week before the wedding, the bride and I had to deal with the stress of me possibly not having a dress. They offered to alter the dress for me but I would have had to pay for another dress (for materials) and alterations.

For their mistake! And when I found another dress, they said there was nothing they could do about giving me the wrong dress. Um, refund? Thank God for ModCloth and their actual true to life sizes. If you are going to get a dress from this place, just know they are incompetent and untrustworthy.

I love their $25 bridesmaids racks! I've bought 3 dresses off of there that I used for prom and homecoming and people were in shock when I told them they only costed $25! It's a great deal for a cheap prom dress! There is a very limited selection but who needs to be picky when it's just one night and you can still get a beautiful dress!

Overall it was a good experience though they don't let you take pictures which I though was a bit ridiculous since you're about to shell out $1000s on a dress and probably need to compare and think about it before you buy. They also kept putting me in dresses over my price range which I wasn't thrilled about but it's not the end of the world, just a waste of time.

They have quite an assortment of dresses though, but not a lot of smaller sizes. Most of the dresses started at 8's and anything under that was very limited. Not a great experience, but not terrible either.

This review is limited to Tuxedo review only. I cannot comment on the dress purchasing experience. DO NOT RENT A TUX FROM THIS PLACE. They know nothing about tux rentals. My son had a wedding party rent from Charme but the experience was awful. The suits you try on are not true to size. You will not get the size you order. The quality of the tuxedos is subpar and not worth anything near the $180 they charge.

The suits didn't come in until closing time two days before the event making exchanges nearly impossible. Pick up your tux the day before and you are screwed if you need an exchange. There was fitment issues with almost every tux. The entire day was spent in extremely uncomfortable ill fitting suits. Do yourself a favor. Go buy yourself a real tuxedo or get a group discount on nice tailored suits you can wear after your event. STOP wasting money on rentals and for heavens sake at least rent from a reputable menswear clothing and not some Bridal shop trying to take advantage of the Groomsmen during a time that should be fun!

Owner couldn't care less about customer service. I spoke with her and asked her to refund a portion of the rental to the groomsmen as a small token but she refused Her only offer was to explain the rental policies to each groomsman I told her that was unacceptable.

It's been months since I wanted to leave this review, so the details are not as fresh as they were. On my first visit to Charme, it was with a scheduled bridesmaid trip. Despite having an appointment, after about twenty minutes we were asked to move over six people into two fitting rooms because a smaller group needed the space we were using.

They later came and told us we could have the rooms back because we also had an appointment, but that was my first impression of this place. On the second appointment, I watched a consultant be rude to the bride and tell her that she didn't like her vision. The third visit was fine because I got to spend minimal time as I was just picking up a dress.

The fourth time was just Saturday. The bride called and let them know she was picking up her dress the following day. When she arrived, the associate she spoke to told her that they didn't know she was coming today, implied that she didn't call to let them know, and told her that it would be a minimal two hours before her dress could be ready to go.

After the left because she didn't have two hours to wait, they called half THIRTY MINUTES to tell her it was ready for pick up. Strikingly different time frame than two hours. I picked the dress up the next day since they didn't have it ready for her the day before. I just think that overall the experience wasn't worth saving a couple of hundred dollars on a dress. I hate all of the added stress Charme brought to her wedding.

This boutique has wide selection of bridesmaids dresses. However, I feel the selection of quality and styles is very limited. My mind was blown at the prices for such simple and un-detailed craftsmanship for a dress. If you're local to the area, a visit for convenience is not a bad idea. However if you do not live nearby, don't waste your time making a trip to this location.

If you're looking for quality, stylish selections. your better suited looking elsewhere. The staff was kind, at least the woman who worked with us. The woman at checkout was super rude and had no customer service skills. She was clearly looking to tack on extra fees. It's hilarious to me that a store can say they need ages to order a dress when every other boutique can have it so quickly. Don't be fooled. I won't ever return to this shop.

I went at the end of January to try on bridal gowns and probably tried on about 9 or 10 before deciding on "the one". The girl who helped me (I wish I could remember her name) was so helpful with picking out dresses and recommending styles based on the small things I would point out that I did or didn't like. I ended up choosing a strapless dress, but knew I would want alterations done since I didn't want a strapless dress.

When my dress came in (about a month earlier than expected), I went in armed with the ideas and photos of what I had in mind to have a lace "jacket" added to the top. I met with Frances, their seamstress, and a few appointments later, she created a beautiful and perfect top for me pretty much from what I told her I pictured in my mind. She had no template to create it, but she did a truly amazing job to give me the dress I pictured all along! I would definitely recommend Charme based on the experience and the craftsmanship of their seamstress!

Very nice staff. Helpful and pleasant. Beautiful variety of dresses. I was scheduled to getting dress hemmed and forgot my shoes. They accommodated me so I did not have to reschedule.

I ended up purchasing a dress from here after I changed my mind on a dress I'd purchased from another store. I was working with a small budget because I had already spent a good deal of money on the first dress, and my consultant helped me find the perfect dress. I applaud the patience of everybody in the store. I had no choice but to bring my 1 year old with me and he was not sitting quietly (we ended up taking him outside to release some energy), but nobody seemed to be bothered.

I tried on several dresses which was awesome to be able to do because I do wear a larger size and I was working with a small budget. It came down to two dresses and my consultant let me go back and forth for a while. She eventually offered her opinion but wasn't pushy about it at all. I am extremely satisfied with my purchase and my experience there.