Gold Label Cleaners & Restoration Labs is proud to hold the highest level of certification available in our industry, offered though the Dry cleaning and Laundry Institute and the Association of Wedding Gown Specialists. We have been a family owned and operated Colorado business for over 30 years. There is absolutely no one more personally invested or experienced in this business than us. We work very closely with our clients and value the trust they have in our ability to perform the highest quality of care.
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Gold Label Cleaners & Restoration Labs is proud to be the only Certified Wedding Gown Specialist in Colorado. Sunny, our professional preservationist and a executive board member for the Association of Wedding Gown Specialist, has the most experienced hands in Colorado. Trust us to give you the award winning care you deserve.
Fabric Restoration is a type of conservation treatment that attempts to bring an aged or damaged textile closer to its original appearance while maintaining its integrity. At Gold Label, Sunny has had extensive years of experience completing a wide range of restorations. Whether pieces are displayed in museums, for historical societies, or are a part of a private collection, we have seen the effects of oxidation and damages due to latent stains, climate, light, pests, etc. Restorations and the timeline to complete each project are greatly dependent on the condition of the textile, its value, age, size, etc.
From shortening and lengthening hems, taking in or taking out, resewing buttons, adding bustles, replacing zippers, repairing handbags, etc; If you have a vision, we will work with you to bring it to life. If you need to be measured, please call in advance to ensure that a tailor is readily available. Please bring applicable shoes, undergarments, etc. to your fitting.
Reviews (13)
Kelley Gaskill
Jun 13, 2022
Alexandra Harden
May 20, 2022
DO NOT take ANYTHING here that you value and want back. We have used this store so many times in the past for heirloom items. They have cleaned several items including quilts and most importantly an heirloom christening gown, which they have cleaned three times. I went tonight to pick up my gown (which I prepaid for) and the lady told me that I could not have it back, that she could not find it.
She kept telling me it was in the store, but that she could not give it to me and I have to make an appointment next week to get it. This was bizarre as this had never happened in the several times we had been there before. I told her I would wait for her to look, she refused. She then told three other customers they could not have their items either.
I got pretty upset and told her that she either found my garment and returned it now or I would consider it theft and call the police. She continued to refuse to even attempt to find it. I called to police. They came, she still refused to return the gown. At this point I told the police I didn't even want a refund I just wanted the gown. The officer was shocked that she would not even try to find it.
He gave her until Monday (It's Friday) to find and return the gown or he would file a report. Seriously, something has happened in the last couple years and the service has gone WAY down. They do amazing work, but if they refuse to give you back a garment you prepaid for cleaning for that is a HUGE PROBLEM. Update: It has been almost a month and they have still not returned my gown, it is still lost, and they have tried more than once to pass off a different christening gown as mine.
Owner finally admitted she doesn't know where my gown is or who the other gown belongs to. I am absolutely heart broken at the loss. I cannot begin to even imagine how to replace this, and they have made little attempt to make this right. Update 2: Now 7 months later they still refuse to either return the gown or pay the replacement cost or even REFUND the cleaning fee. Multiple lies and just bad faith all around. So unethical.
She kept telling me it was in the store, but that she could not give it to me and I have to make an appointment next week to get it. This was bizarre as this had never happened in the several times we had been there before. I told her I would wait for her to look, she refused. She then told three other customers they could not have their items either.
I got pretty upset and told her that she either found my garment and returned it now or I would consider it theft and call the police. She continued to refuse to even attempt to find it. I called to police. They came, she still refused to return the gown. At this point I told the police I didn't even want a refund I just wanted the gown. The officer was shocked that she would not even try to find it.
He gave her until Monday (It's Friday) to find and return the gown or he would file a report. Seriously, something has happened in the last couple years and the service has gone WAY down. They do amazing work, but if they refuse to give you back a garment you prepaid for cleaning for that is a HUGE PROBLEM. Update: It has been almost a month and they have still not returned my gown, it is still lost, and they have tried more than once to pass off a different christening gown as mine.
Owner finally admitted she doesn't know where my gown is or who the other gown belongs to. I am absolutely heart broken at the loss. I cannot begin to even imagine how to replace this, and they have made little attempt to make this right. Update 2: Now 7 months later they still refuse to either return the gown or pay the replacement cost or even REFUND the cleaning fee. Multiple lies and just bad faith all around. So unethical.
Josh Gustafson
Feb 19, 2022
Lynn Emeott
May 11, 2021
We were searching for someone to restore and alter a baptism gown made from a wedding dress worn by 3 generations. The delicate organza fabric was 67 years old had not been preserved properly. It needed the expertise and care of someone who understood our vison and had the experience of restoring valuable treasures. Sunny was knowledable and gave us the confidence to place our trust in her. We are so happy we did! This beautiful dress has now been worn for 4 generations and will be a family herloom for generations to come.
Courtney Giles-Irish
Apr 19, 2021
My mom and I decided to contact Sunny in May for my July wedding. Normally, we would have begun the alterations process much earlier, but due to the pandemic, we delayed until we knew we would go forward with the wedding, which ended up being in the middle of May (only 2.5 months out from the wedding). Despite the short notice, Sunny was more than willing to work with me. Sunny gave me a wonderful first impression, and I could tell she truly cared about my vision for how my dress would fit and that the final product would be perfect.
My dress ended up needing a lot of alterations, including loosening the waist, tightening the neckline and bodice, and creating an intricate bustle. Sunny was easily able to fine tune these details and even get me in for an extra fitting the week prior to my wedding. She is extremely flexible, sweet, and responsive, and she is an exceptional seamstress. I would highly recommend Sunny, and I am so grateful I found her for my dress alterations!
My dress ended up needing a lot of alterations, including loosening the waist, tightening the neckline and bodice, and creating an intricate bustle. Sunny was easily able to fine tune these details and even get me in for an extra fitting the week prior to my wedding. She is extremely flexible, sweet, and responsive, and she is an exceptional seamstress. I would highly recommend Sunny, and I am so grateful I found her for my dress alterations!
Erika Goodman
Apr 07, 2021
I was recommended by my bridal boutique to utilize Gold Label Cleaners. I drove up from the Springs to drop off and pick up. I love that they cleaned, repaired, and preserved within the same place so I don't have to worry about it. They are backed by a national registry of Certified Garment Care Professional which helps if I am located out of state but need assistance wearing it again!
Lc Harris
Mar 18, 2021
HKingoa
Mar 07, 2021
Can't say enough wonderful things about this business, especially Sunny! I got married 22 years ago and never had my wedding dress professionally cleaned and preserved. My regret in not doing so caught up with me when I decided to take my dress out to look at it. I was horrified at it's condition. When I took it to Sunny, she explained to me how stains darken and get worse over time.
She also reassured me that my dress could be resotred, it would just take some time. I honestly didn't think it would be possible. When Sunny called to say it was done and I went to see it, I was instantly brought to tears. I'm forever grateful to her for brining my dress back to life. It looks like the day I put on 22 years ago! I won't ever be able to thank her enough!
She also reassured me that my dress could be resotred, it would just take some time. I honestly didn't think it would be possible. When Sunny called to say it was done and I went to see it, I was instantly brought to tears. I'm forever grateful to her for brining my dress back to life. It looks like the day I put on 22 years ago! I won't ever be able to thank her enough!
Cassandra Johnson
Feb 28, 2021
Gabrielle Jordan
Jan 15, 2021
If you have an old wedding dress that needs to be restored, altered, or preserved, TAKE IT TO SUNNY AT GOLD LABEL! Two months before my wedding I decided to wear a 1957 family wedding dress that's been worn five times throughout three generations. It had been in a box for the last 28 years without proper preservation, so it needed a lot of TLC. This restoration would not have been possible without her work ethic, creativity, and patience with my work schedule. Sunny bent over backwards to restore the silk dress to its original white color, then worked tirelessly to replace the lace that had yellowed over the years (see before and after photos).
She did an incredible job preserving the legacy of the dress, especially in such a short time frame. My future sister-in-law is wearing the dress soon and we can't wait to work with Sunny again for alterations, and to eventually preserve the dress properly so future generations can appreciate it. Take your dress to Gold Label. You won't regret it!
She did an incredible job preserving the legacy of the dress, especially in such a short time frame. My future sister-in-law is wearing the dress soon and we can't wait to work with Sunny again for alterations, and to eventually preserve the dress properly so future generations can appreciate it. Take your dress to Gold Label. You won't regret it!
Mariko Knight
Jun 24, 2020
As a co-owner of a customer-service centric company, I am appalled by what this business is allowed to get away with. The google review system forces you to give one star but I would prefer to give no stars at all or a red flag! I would not recommend using these cleaners to anyone. However in the unlikelihood that you find yourself in a desperate situation in which using their services is your only option, please make sure you receive a proper quote from them before you allow them to take your items or you will be taken advantage of.
I was told when handing them my items for cleaning that it would be "cheap" with no clear indication of what the total cost would be. There is no pricing list anywhere in the shop so it is extremely unclear. They did not even attempt to give me a quote, despite being the only customer there. The shop is extremely uninviting, dark and gloomy and run very poorly.
Be prepared to not be able to collect your clothes by the date that they are supposed to be ready. When I went to collect the items I handed in, not only were only 4 out of 8 items actually cleaned and available to collect, but I was shocked to find out that the total cost was almost $140, included in that price was $30 to clean a cotton dress! Upon inquiring about the high prices, I was told "We are not a one-price cleaners, we look at the item and determine the price".
It seems as though they look at the item and the customer and see how much they can stretch the price to. Unfortunately I am only left with the impression that if they think they can rip you off they are going to and then you are forced to pay whatever they feel like charging. Shame on them for taking advantage of people in this way.
I was told when handing them my items for cleaning that it would be "cheap" with no clear indication of what the total cost would be. There is no pricing list anywhere in the shop so it is extremely unclear. They did not even attempt to give me a quote, despite being the only customer there. The shop is extremely uninviting, dark and gloomy and run very poorly.
Be prepared to not be able to collect your clothes by the date that they are supposed to be ready. When I went to collect the items I handed in, not only were only 4 out of 8 items actually cleaned and available to collect, but I was shocked to find out that the total cost was almost $140, included in that price was $30 to clean a cotton dress! Upon inquiring about the high prices, I was told "We are not a one-price cleaners, we look at the item and determine the price".
It seems as though they look at the item and the customer and see how much they can stretch the price to. Unfortunately I am only left with the impression that if they think they can rip you off they are going to and then you are forced to pay whatever they feel like charging. Shame on them for taking advantage of people in this way.
Maris Kinnaird
Jun 01, 2020
They did an amazing job preserving my wedding dress and are very professional! I did wait for my dress for 4 months and did not get a phone call that it was ready. When I did call I found it had been ready so definitely if you are getting your dress preserved give them a call if you haven't heard from them by their turn around time of 3 months.
Maria
Feb 19, 2020
Worst experience ever. I would give this place 0 stars for the following reasons. First of all this place is grossly overpriced. I got charged $170 to clean 7 pieces. You would expect excellent service and quality if you are shelling out that much money on a cleaner. Well, not here. I was given an estimation of one week, I said that is a long time for 7 pieces and if they could have the clothes ready sooner and they said no.
When I came 2 weeks later to pick up my clothes I was told that one of my jackets had not been laundered. I asked why it was taking them 2 weeks to clean things and demanded to just pick up everything, including the jacket. It took them a while and they finally brought out the clothes. It turned out my jacket was cleaned (they said they had confused me with someone else) but one of my shirts was missing.
They could not find it and told me they would give me a discount for my troubles. The discount was $10, wow. Also I specifically took my clothes to this cleaner since they claim to be the best of the best and they could not even get a stain out of my dress. I was just told that some stains dont come out. Meanwhile on their website and in the store they have pictures of nasty stained dresses being restored to sparkling glory.
You would think for the price and their advertising they could manage to get one tiny stain out, but that is asking too much from this establishment. I am never coming here again. Overpriced, terrible customer service, zero organization, bad cleaning job, just terrible!
When I came 2 weeks later to pick up my clothes I was told that one of my jackets had not been laundered. I asked why it was taking them 2 weeks to clean things and demanded to just pick up everything, including the jacket. It took them a while and they finally brought out the clothes. It turned out my jacket was cleaned (they said they had confused me with someone else) but one of my shirts was missing.
They could not find it and told me they would give me a discount for my troubles. The discount was $10, wow. Also I specifically took my clothes to this cleaner since they claim to be the best of the best and they could not even get a stain out of my dress. I was just told that some stains dont come out. Meanwhile on their website and in the store they have pictures of nasty stained dresses being restored to sparkling glory.
You would think for the price and their advertising they could manage to get one tiny stain out, but that is asking too much from this establishment. I am never coming here again. Overpriced, terrible customer service, zero organization, bad cleaning job, just terrible!
