Kent's Special Events & Party

We used Kent's for our wedding rentals. Most reasonably priced in area and easy to work with. Will use again in the future. Had a mixup with a rental item. They were quick to respond to us and offered a refund on the item. This is Customer Service and why they will have my business in the future. Thank you for making our day easy.

The absolute most friendly and accommodating business in Pensacola! They have an abundance of items to rent for any occasion along with some unique rentals(barrel table!) that make the perfect focal point! Great prices too. I highly recommend Kent's!

Rented chairs for my beach wedding and they were pretty reasonably priced and everyone was very friendly!

Kent's made our lives so easy and saved us so much money! Our rehearsal dinner venue wanted to charge us $165 for 5 cocktail tables! One call to kent's and we were able to get them for $10 each AND could have picked them up Wednesday and return Friday for our dinner on Thursday! Talk about honest prices! Not only do they have great prices, but they are super responsive too! I called with some super simple questions, and they answered every phone call! I wish I'd have known about them before I booked expensive rentals for the wedding!

Very disappointed. We reserved the tent on a Sunday. Since they are closed on Sunday, they had it set up early on Friday. By Sunday, the tent was loose from the heavy winds. We contacted them early Monday morning in regards to not being able to use the tent because it was very windy and the bottom of the tent was flapping heavily. They said there was nothing they could do.

We asked why they didn't add anchors to the grommets; which would have lessened the issue. Amber stated that they don't place anchors unless requested. She then said if we would have called them during the weekend they would have came out and resolved the issue quickly. However, when we called to reserve the tent, she had told us they were closed on Sundays.

In addition, when the guys came out to set up the tent on Friday, they too stated that they had to set it up on Friday because they were closed on Sunday. She also stated, "The sidewalls on a tent that size will always be affected by the wind." Just fyi. -Ask for grommet anchors -Call for assistance at any point in time, even on closed days and they claim they will assist you quickly. -Expect tents that are large to always be affected by wind. NO COMPROMISE!

Where do I begin. Kent's is GREAT! I needed a tent last minute due to unexpected rain for our event so we called Kent's. Their team took care of us, even after hours, to give us the best quote and the best tent for our needs. The guys that came to set it up were courteous and professional. They were on time and even went above and beyond setting up in the rain!

That night they came to break the tent down and I saw that the tent stakes were driven into the asphalt and I asked if they were going to patch those holes. The gentleman said that he forgot his patching material, but he would swing back by first thing in the morning to patch the holes. I went back by the next morning and sure enough, true to his word, the holes were already patched! What higher compliment can you give a company then to say they are true to their word. Highly recommend!

Rented chairs and table clothes from them for my beach wedding and they made it super stress free! Kent was happy to talk with me and explain their process when I arrived and was transparent about pricing and timelines. They can deliver if you need, but we picked everything up Friday afternoon and didn't have to return it until Monday morning! Easy and beautiful.

Kent's Tents was amazing! We used them for our wedding on July 13 and it was a very hot day! The tent we originally ordered was not up to their liking when they unrolled the sides and they were quick to email me asking if it were okay that they bring a different tent with different sides because they were not satisfied with the look of the original one.

We were so pleased with the look and everything about the tent. They were efficient with emailing me back whenever I had a question. With the fans and the sides on the tent, my guests were very satisfied and had an enjoyable time sitting outside visiting with one another. I would gladly order from Kent's for any of my renting needs! Also Tony that is associated with Kent's did amazing lighting and made it very convenient for me to get my payment to him as well as the communication. Between the two, I never had any worries about my wedding and those details! Thank you Kent's and Tony!

Kent's has done an amazing job for us every time we have used them! Their staff is organized, timely, and great all around people! We will use them in the future!

I'm planning an event from out of town. They were recommended to me but I've called twice and left a message once. I have yet to receive a call back.

Kent's is simply the BEST! The new ownership has made all the difference. From the minute you call to the minute they tear down the event, it was flawless. They were patient with all my constant changes and the the quality of their products were all fantastic. I truly cannot say enough nice things about them. Please give the new owners a try.

Kent's made our daughter's 9th birthday so special! We rented the "Foam Party Machine" and it was the hit of the party. The new owners were quick to answer questions and made sure we were set with everything we needed for a perfect party. Since then, I have used their services for a few other events and the quality of their new, upgraded inventory is outstanding! I would highly recommend Kent's for any special event or party.

Kent's is under new ownership and has replaced old and damaged goods. They will deliver what you ask for and follow up on all requests. Give them a try you won't be disappointed I guarantee!

Laurie was great to work with and very patient as the date to my daughters wedding changed 3 times! They had all I needed and I was very satisfied with what I received. I would definitely use them again and would recommend them to anyone.

We worked with Kents for chair rentals for our wedding last weekend. The ladies handling the arrangements were extremely helpful and nice! We elected to pickup our chairs and return them to cut out the delivery charge. The gentleman that helped load and unload the chairs was pleasant and strong (much appreciated as my sister handled the return of the chairs). We will certainly use Kent's for any future rental needs.

Being 4 hours late to set up, not setting up because they "didn't have time" and THEN not returning phone calls when being asked for a refund? I would find a place that is more professionally run than this.

Unless your hobbies include wasting your time and your money, do not use this company! They are incredibly unprofessional and are not bothered by ruining meticulously planned events with their lack of company moral. They showed up FOUR HOURS LATE and were unable to set up the backyard tent for my best friends destination wedding. Keep in mind, this was a tent that costed the bride thousands of dollars, and they are in no hurry to answer about refunding the disaster they caused. Do not let Kents Special Events ruin your special day.

The delivery of the 10 tables, linens, 50 chairs, 2 coolers and galvanized tub came at 3 separate times through the day with made it difficult to do anything other than wait for the delivery. Estimated delivery times could not be given. 8 of the 50 chairs had damaged seats and could not be used, some of the others where stained. One of the lids for the coolers was not attached and broken clean off. 4 of the tables that were bistro/bar tables where very rickety and unstable. I would not recommend using GoKents. Com to anyone.

UPDATE: Bob Rice from Kents Rental contacted us after seeing a post I left on Facebook, and apologized to both Doug and I for the condition of the table and chairs we were delivered for our wedding. He reimbursed the full cost of the rental back to us. Therefore, I wanted to let you all know that he made things right. Hopefully he won't rent those tables and chairs out to anyone again, unless it's for a Halloween party, or such. -------------------------------- Back at the end of October of this year, my husband, Doug, and I rented tables and chairs from Kents Rental for our wedding reception.

We paid extra for the nicer white, padded seat, folding chairs, because we were told they were the nicer chair. (This was for our wedding after all.) The product that we received was nothing like the product we were promised. Far from it. Doug has been in contact with Kents numerous times, and each time he has been told that the owner will be calling him soon.

I have sent messages to them on numerous occasions, and have not gotten any response. It's been almost two months and we still haven't heard from the owner. I'm wondering why? I cant believe they consider this good business practice. A lot of the chairs were unusable, and the tables were so messed up (splintered), that we had to rush out and buy duct tape to put on the tables to prevent people from getting hurt. after some people did. Also, we couldn't put anything heavy on the tables as there was no support in the middle of the tables. they were broke too.

The chairs were just plain nasty and falling apart. I will attach pictures of the product we were delivered so you can judge for yourself. We paid over $700 for these rentals and we're truly disappointed with the product. So, if you are considering ever using Kents Rental on Palafox Street in Pensacola, Florida. BUYER BEWARE!

I used Kent's for my son's party last year. I rented six tables and about 30 chairs. My only complaint were about the quality of the tables, they were extremely dirty, some with sticky substances; one table had an extremely sharp edge from where a piece of the wood was missing, and another table was broken and wouldn't hold up on one side completely.

The tables were not all the same, some were different heights, some were wood, some plastic. I wasn't expecting that, and assumed based on the catalog that the tables would all be plastic (and clean). Other than that my experience with Kent's was good, the tables did the job and their customer service was great! They also offer military discount!

I've worked with Tony on a few occasions, and hopefully another one this summer. The correspondence is always responsive and the service is very genuine. I was very pleased with our experience(s). We are located in Panama City, while they are located in Gulf Breeze (close to Pensacola). They always deliver as promised, regardless of the distance.

Their facebook page showcases a lot of spaces they've transformed and their design/rental capacity. Even if you don't see specific rental options on their site or Facebook page, you should call to inquire.