Flowers By Adelaide

Adelaide's did our flowers for our wedding. Incredibly professional and loved the honesty on what to spend our money on. They came out great and I would use them again for anything!

While I don't have the chance to order flowers as much as I might like, I have always relied on Adelaide's for their incredible quality and professional customer service. Recently, I had to order an arrangment for an out-of-state destination and called Adelaide's. I was helped by a gentleman named Jerry who indicated he would be willing to place the order for me, but said it would probably be of my beneift to order directly with a florist in the destination area. Jerry stayed on the phone with me, looking at various florists in the destination area and even kept me on the phone until he came up with a number for me to call.

All of this was a complete courtesy -- people helping people with nothing expected in return! The least I can do is share this review of Adelaide's not only as a high quality florist -- but one with incredible people willing to help in whatever way they can! Truly appreciated!

The most gorgeous flower arrangements. If you can afford it, there is no other place like it.

Beautiful florist. Great selection. They even sell chocolate.

What a great experience. Love this flower shop. I made a mistake on my online ordering. I called and in less than 5 minutes the order was corrected and complete and on its way. Thank you thank you. The delivery address was difficult and the driver contacted me and very quickly the driver was on his way back to make the the deliver. Thank you thank you.

Fantastic floral celebration center. A LA Jolla icon for decades. Must visit to get inspired and buy for your next event

Wow - no stars for my recent interaction. Teja was so rude and the arrangement I requested from the website looked nothing like it. I went the extra mile to ensure they had all the flowers in stock and the glass vase as shown and was ensured they did. It looked nothing like it. See pictures.

Update. Adelaide's sent my mom a wonderful arrangement and made her very happy. They went beyond the call of duty I appreciate their effort and willingness to assist in resolving this in a professional and kind way. Thank you for making my moms thanksgiving special!

We show Adelaides to a lot of visiting companies and also some locals on our tours and team building adventures. This is a one of a kind experience. The customer service is also top notch!

I usually do not like restaurants in hotels but this one is different. Great food, quick service, friendly staff, and an amazing view!

I am a long time customer of Adelaides and have had an account with them for many years. I recently place an out of town order with them that turned into a nightmare. Not only was my order not delivered but they claimed they couldn't get a hold of the out of town florist that they placed the order with. They said we would not get a refund from them as it was up to the out of town florist.

Finally one of the managers refunded our money, but the recipient never got their flowers and we will have to find another florist to send the flowers. I am extremely disappointed in the customer service and will be looking for another florist to do business with in the future. Adelaides isn't the quality store it once was with the previous owners.

Adelaide's seems a little pricey until you see the superb quality of the flowers and professional design. They move product - that's an important thing when you're buying something as perishable as fresh flowers. Spend a little more - Adelaide's is worth it.

This Mother's Day season I sent out 5 arrangements, and i have to say, all 5 were top notch! The flowers were fresh and have been opening over the last week. The lilies in particular were spectacular from a size and scent standpoint.never seen anything like it! Well done, and reinforces my belief that in a world of online everything, supporting an extraordinary local florist like Adelaides is the way to go!

Having lived in La Jolla for the better part of the last 20 years, Adelaide's has been our go-to florist whenever we need to send flowers locally, or just pick up some flowers to take home. A neighbor's brother recently died and we wanted to do something special. Picked out a very nice succulent garden to have delivered the next day. Placing the order online was as easy as it gets, and the beautiful garden was delivered as promised. Thanks, Adelaide's -- we'll be back!

I have been ordering flowers from Adelaide's for many years, and always enjoyed the flowers and the service. Had a few hiccups on recent order. The owner reached out and explained some of his challenges. The flowers were great

My GF just received her roses and I'm really impressed they look beautiful thank you so much I called and ask to have them delivered by 12-1pm and the gentleman I think his name was jay was super friendly and told me they would do everything they could and sure enough they delivered by the time I wanted I will for sure be using y'all more often thank you

Over the years I have used Adelaide's many times for birthdays, anniversaries, and many other special occasions. You will not find a better floral shop to work with to develop that special arrangement. I have never once in the past 20 years been disappointed. Give them a try, you won't be disappointed.

Just received the centerpiece I ordered, and Larry and Jerry were super responsive! Kudos to them! A bit pricey but you get quality and great customer service! I highly recommend Adelaide for your VIP events!

Adelaide's was recommended to me by my sister-in-law who use their floral arrangements for their business AND by my wedding coordinator and catering company. I met with Mishele two months prior to the wedding and showed her my vision and color scheme. Man, she went above and beyond to create STUNNING florals for my wedding and worked with our budget for bridesmaid's bouquets. Thanks so much and I'd highly recommend them to anyone based on my experience and their high level of professionalism and customer service.

My review is based on their consultation services for my wedding. I did not book Adelaide's Flowers for my wedding due to a lack of communication and follow-up. I was able to get in contact with Maribel from Adelaide's Flowers for a Facetime consultation service during the COVID-19 quarantine. She listened to the vision of what I wanted for my wedding and she said she would get back with the proposal within the next following Monday. Monday came around and I did not receive the proposal.

I wanted to give Maribel the benefit of the doubt (knowing that a lot of the wedding vendors are going through a hectic time rescheduling/postponing March/April weddings) so I waited 2 weeks to send her a follow-up email. Still no reply. It's disappointing when I told Maribel my experience with another florist not responding to me and she ended up doing the same thing to me. I genuinely wanted to work with Adelaide Flowers but it ended up being a disappointment and a waste of time consulting with them.

I have been going to Adelaides for over a year and I highly recommend them as they offer the most top quality flowers and arrangements in San Diego. I have purchased in store a handful of times and recently purchased an arrangement online for Valentines day. I am beyond satisfied with the customer service they provided and arrangement. The quality and craftsmanship speak for itself. I am very OCD and attentive to detail and Adelaides always hits the mark for me in stunning presentation. I will list below some photos of past arrangements.

My wedding planner was located out of state in MD, and she had the pleasure of working with Adelaide's for my November wedding. She told them exactly what I wanted, and they were able to deliver a reasonable, beautiful product. I saw an image of what I wanted (attached), and they were able to create something pretty close to what I envisioned. They also provided the flowers for my wedding cake and the wedding ceremony arch. I was wow'ed by the service, and the value!

Yeesh.how do you employ a rude person around the holidays? I was walking through La Jolla late in the evening and made a poor Christmas tree ornament choice. I already had concerns about the store with employees complaining that they had a few sales walk in the door at the end of the day. With the death of retail you're complaining about sales?

The wife was not keen so we brought it back. One of the employees noted their 'no returns no exchanges' policy. Wait seriously? Especially for Xmas items you're going to reject a mom from even exchanging? It's not like we are in January and then I get it. The employees said they would get a manager and see what they could do. It had only been a couple of days.

The manager takes the receipt out and quickly points out, 'you see? It clearly says no returns or exchanges'. Ah yes we all read the small print on receipts about policies around returns for things.we have already bought. Note there are no signs around the Christmas products. It's on the receipt. Saying you can't use that receipt for anything.

The manager was beyond rude and brusque and said rather flatly, 'I'm sorry about that' to which I replied, 'it doesn't sound like you're sorry'. Santa is going to sling some serious coal at this piece of work. To add to that the ornament was a complete piece of junk and yet they charged $50 for it. Avoid!

Mishele at Adelaide's is truly amazing. We worked with her on our recent wedding and she was the best vendor we partnered with, proving to be incredibly helpful in areas outside of just floral. We had a vision for the overall look and feel and she took the time to review our inspiration boards, ask questions and go through each piece until she (and we) were confident we were all on the same page.

She felt more like a wedding planner than our florist. We can't say enough good things about her. From the time we initially met with her until the special day - everything was amazing, beautiful and exceeded all of our expectations. Thank you for helping to make our wedding so perfect and stress-free!

Our florist, Mishelle was amazing for our wedding! She was kind, calm, and most importantly PATIENT. I made a lot of changes and not once did I pick up any frustration or hint of irritation. The flowers/style looked exactly like I envisioned and that was just me sending pictures for reference. She came recommended by the Cuvier Club where my wedding took place and I totally understand why this is a preferred vendor. Beautiful!

Adelaide's did the flowers for our our wedding and knocked it out of the park. We had a unique color palette and style that Mishele 100% understood. When you're getting married you want to feel like your florist gets it. I'm no floral expert but I knew how I wanted our wedding to feel. We left the rest to her. She's a great communicator, was always upfront about costs and even helped us by spraypainting our custom centerpieces gold. Will upload pics later but HIGHLY recommend working with Mishele and Adelaide's.

I have not ordered from Adalaides in years as I moved up north. Amazing as always! Thank you for making me look good with family.

I just received this incredible arrangement from my daughter and son-in-law for my birthday. It is simply beautiful.