Trousseau Dedicated To The Art Of Romance

Very rude unprofessional and AGGRESSIVE. For the love of god get your staff under control.

Trousseau high quality lingerie women's wear located in Vienna Virginia owner operated. Sarah Weiner sole proprietor has owned her business going on 25 plus years. This boutique Is dedicated to the art of lingerie of several brands throughout the world of all sizes. I have been a customer since the day she opened her door's. Highly experienced with proper bra fitting all her staff are all experts in this area.

From purchase a bra to a wedding and Peignoir set or lounging wear Trousseau's has it all. With everything you need and much more personal service. I highly Recommend Trousseau for all your lingerie.

Any woman who struggles finding a comfortable and proper fitting bra needs to give this place a visit! The staff was super helpful, the store has amazing options for styles and sizes and the bras are top quality! I found a bra so comfortable I actually asked if I could wear it out of the store! This location is over 3 hours away from me and it's well worth the trip.

Ally who did my fitting was fantastic. The experience overall was great. They were super busy but helped me in a timely fashion. Someone caused a childish fuss at one point but the manager handled it in such a professional way.

Celeste helped me with a fitting. She was professional, friendly, and knowledgeable. She helped me determine my new size and found bras that fit well for me, and she even custom ordered one I liked in a different color. I felt very well taken care of, even though they were busy when I was there, it was worth the short wait. Will definitely return.

I was in dire need of a new bra wardrobe. I called ahead and was impressed by the large size range (A-K). Then when I came in person even though there was two people ahead of me, my bra fitting session didn't feel rushed. Allie spent her time to show me different tricks with my bras to make sure they were fitting right. I left with seven bras that all fit really well. I will definitely be going back to buy all of my bras. I recommend this store to everyone but especially people with a small rib cage and big bust there are so many options.

I brought my mom here for mastectomy bras. We arrived at 10am right behind another woman. We walked in, weren't greeted and then were awkwardly asked our names to be out on the "list" to be fitted. The 3 woman at the desk were quietly arguing about their roles for the day and who was going to be doing fittings. One of the women motioned for my mom to come with her.

We didn't see her motion since she didn't say anything. I was like "well you have to speak so we know what you want us to do". She replies "well I motioned for you to come". She put my mom in a room to be measured. Never introduced herself by name, like I overheard the other employees do. She ever asked my mom what type of bras she likes, colors etc.

She started the appointment by telling her "we don't really carry a lot of mastectomy bras here". Way to make my mom feel important or that she's valued as a customer, especially coming for such a personal and sensitive item. Even if that is the case, offer some suggestions. She disappears for at least 10 minutes, then FINALLY comes back with 1 bra. 1 ONE! Really?

You couldn't bring several options for her to try? She had an attitude The entire time. We literally just walked out. I have no idea how this place got so many 5 star reviews. It's clear they don't care about their customers and their staff needs training. After my mom told her she wasn't pleased with how she was being treated, the salesgirl walked out of the room.

Not even an apology or an attempt to rectify the situation. We ended up going to Nordstrom's in Tyson's where they were extremely friendly and accommodating. Like several others commented here, they definitely seem to cater to a certain demographic because it was very obvious the level of customer service others were receiving compared to the experience my mom had.

This was my first time ever to get fitted and buy a proper bra(s)! You know when you walk in and you think to yourself I have to strip down and I am already uncomfortable just thinking about that! Now let me tell ya Allie knows how to make you feel comfortable in an uncomfortable situation, she is super professional, friendly and she has people skills Thanks so much for helping me get fitted and help me purchase sports and regular bras, it truly was an amazing experience. They take their time with you and help you find exactly what you like and need! Fell in love with this place and will be back for sure!

Was able to get two new bras, beautiful everyday use bra and nice sports bra. They have an excellent selection of bras and currently have openings for positions apply inside.

An amazing experience. Listen, I typically wear Walmart or target bras because I don't really care all that much but I had a friend recommend I get fitted here and wow. I feel silly because I was wearing a bra two sizes too small. I had no idea I was the far off! I had Christiana help me and my mother with fittings and I ended up buying four bras.

One of them needed a little tailoring but they were able to do it so fast! I was so impressed with how meticulous the whole staff was. Christiana picked bras I would have never picked for myself and I ended up loving them so much.

Bottom line up front: If you have settled by ordering the same style from a department store online then it may probably be time to try Trousseau. My advice: Don't be intimidated. Dig in, expect to be impressed, and consider yourself worthy to be their customer because the proprietor and her staff are honored to help women and men feel good about themselves. - The owner is a gem of a human being and an admirable business owner.

She won me over with her can-do attitude and superior seamstress capabilities. Her comprehension level regarding different body shapes and styles is profound, she is regarded an expert within the industry. She works closely with the brands she sells and has been invited to be proactive whereby she provides critiques to the garment designers who weigh her opinion when improving their products to better fit and move with our various bodies' nuances. - The staff is on point to ensure all guests are being served as efficiently and effectively as practical.

Some customers need more time than others and her staff are accommodating with conversations and different sizes. - The inventory is extensive. Any size and shape can be fitted. There is a sophisticated ordering system available, which allows the shop to order additional pieces, colors, and sizes without obligation to purchase. - Quality is key and the proprietor ensures this key element is present and embraced within the essence of the business and advertisements. Please visit Trousseau, I'm pleased with my decision to shop locally.

To be honest, I did not have the best experience at Trousseau which is unfortunate since it is so convenient for me. I stopped in around 2 pm in the middle of the week and was put on a waiting list, which is fine because I know that lingerie is a personal experience that requires a lot of customer service. While I waited, I got a chance to look over the store which had a good selection of bras, swimsuits, hosiery, and underwear for every occasion.

Much like Melanie O's experience, when I finally got around to my fitting, I felt very much like a throwaway customer that they were hurrying to get through. I got serviced but definitely did not get any warm, fuzzy feelings -- yet I watched many other customers get fawned over. I ended up purchasing three items and even the conversation with the cashier seemed off.

I left with what I needed but my whole experience was very joyless. Next time I need to go lingerie shopping, I will go to my standby Le Bustiere in Adams Morgan where the women are wonderful, the experience is personalized, and will make you feel like a million dollars when you leave.

Excellent staff, comfortable place to be, even if you are just picking up something or new to fitting, no female friends of mine have had a problem there. Good selection and knowledgeable staff can help if you are totally lost on what to pick up for the important ladies in your life, and they even have good men's underwear too, which can be a blessing if you are the athletic type. If you are a male and don't need bra fittings, consider getting a gift card for someone who does. You won't regret it!

I have been a customer of Trousseau for years. I trust Sarah's recommendations and suggestions. Because all sales of personal items are final, if there is something that doesn't fit quite comfortably, Sarah will suggest an alternation - at no cost. I have been especially impressed that during the COVID pandemic they have put very careful procedures into place, ie. taking one's temperature upon entering the shop, insisting on mask wearing, readily available hand sanitizer. It shows care and attention to the customers as well as to the staff.

I visited Trousseau in Vienna Va a few years ago and decided to make a detour stop last week while heading north to a family wedding. I wanted to buy a lovely nightgown for my niece and really needed to be fitted properly post Covid. Nothing's changed, what kind and knowledgeable assistance! They even still had my info on the computer for reference.

I wound up buying a silk chemise gown, adorable pjs, some panties and 3 bras that were fitted perfectly. I might add that Sarah even remembered me making me feel special! Everything about my experience was fantastic, the fitting, the great staff, the large selection and the environment. This is truly a specialty store and staff. Thanks for making me feel important and look better.

This store is a godsend. I walked in wearing a popular plus size chain bra and left wearing one of the recommendations I was given by Celeste. She was incredibly helpful without being overbearing, I was greeted and helped immediately. The bras are incredible quality at a reasonable price. I've paid far more for less comfortable and less attractive bras elsewhere!

They have so many options and I actually feel beautiful in them. They have bridal lingerie, swimsuits, bras and panties in every size and color! They also sell stunning wire wrapped jewelry, AND gorgeous perfumes? This place is incredible. Thank you so much for giving me a wonderful local business to support!

Knowledgeable and friendly staff with amazing selection. Fittings are quick - the staff are skilled, and so patient while you try on different fits and styles to find what works for you. The range of alterations and fixes they do in house is mind-blowing. If you need new bras or are a hard to fit size, this place has you covered!

Amazing experience getting my teenage daughter and me fitted. Debra and Leanne were so helpful and made my daughter feel comfortable and confident. Phenomenal selection of odd sizes and free alterations if necessary. Absolutely worth the drive to invest in high quality bras that fit properly. Highly recommend!

I walked in today after a negative experience at a bra store much closer to my house. 100% worth the trip. They carry a large range of sizes and know how to fit you. I felt so cared for. I had a little rib pain and wasn't sure if it was from the old bra I had been wearing or what I was trying on. They let me know I can bring the (washed) bra on if I need a bit of padding because they alter bras. A very very lovely bra fitting experience, highly recommend, especially if you're outside of the typical department store size range!

BEST customer service & LARGE selection! Highly recommend! After "The Covid-19" hit (i.e. the pounds you gain from staying a home during a pandemic), I found the need to buy some shape-wear for a post-vaccine event. After a few disappointing online purchases, I decided to get help. Being high risk, I have limited my in-person shopping this past year. However, I felt very comfortable with the precautions taken at Trousseau in Vienna.

Although I was not the only one in the store, it felt that way. I was in my own, rather large, dressing room with a personal shopper. I could occasionally hear other customers, but only saw them when leaving. (Side note: I love that they also made and donated masks to help protect others.) The store is well designed, clean, and has a ton of inventory.

This meant that I only had to go to one place to find what I needed - something I appreciate now more than ever! Sarah helped me. She was very professional, knowledgeable and patient. Prior to coming in, Sarah suggested I bring the dress I will be wearing. This was more important than I thought. I thought I wanted one thing, but with the dress and her suggestions, I found that something else worked better.

I view Sarah as a "Lingerie Doctor" - she really knows her stuff & helped solve my problem with "The Covid-19". (Okay, she did not get rid of the extra weight, but she did camouflage it better than the online items I tried.) Being professional, Sarah initially stepped out of the room to give me privacy while disrobing, but was there to help me "buckle up". Generally, I do not enjoy shopping for things like bathing suits. or shape-wear. Sarah made me feel at ease & even a little better about myself while offering insight.

She is even altering one item to make it work better with my dress. You can't get that online! I left with a smile on my face and a few items that made my clothes look better. Sorry no photos, but the store does look like the photos on her website.

Very Friendly and Helpful Staff with a Good Selection of Products! I stopped in the store to purchase a gift card for my wife and the staff could not have been more helpful and friendly! As soon as I entered the store I was warmly greeted and I was helped by two members of the staff who carefully gift wrapped the gift card for me! I am looking forward to bring my wife back to the store to be personally assisted by the friendly and helpful staff!

Picture a warehouse full of bras. Now imagine walking into the most exquisite boutique that feels more like someone's house, and discovering they actually have a greater variety of bras, loungewear and lingerie than any department store. You won't believe how well constructed these bras are, they won't wear out in just a few months. I bought three and I'm definitely going back. This is my new favorite store.

For me, Trousseau offers a very necessary and easy shopping experience. I appreciate the time and expertise offered by the sales staff and the variety of top lingerie lines is amazing and beautiful. Trousseau is an experience every woman should know when shopping for intimate apparel.

This place is a gem! I always had issues finding the perfect fitting bra, been to hundreds of boutiques and stores, and finally found this place. Trousseau has every size, style, and color bra you can think of. When I entered, they took my temperature and I sanitized my hands (COVID time). Ally greeted us and asked what I was looking for and my size. I've been wanting new sports bras, but didn't know my size in them or which would fit my body type.

So I just told her "sports bras" and she immediately started picking some out. She is AMAZING! I came in with an ill fitting bra, but that didn't stop her from figuring out my true size. She didn't even have to use a tape measure, she just knew my size! Ally made sure each bra I tried on was fitted properly and gave me her honest opinion on each.

She was truly the BEST sales associate in the lingerie business I have ever met. She didn't try to put me in a smaller or bigger bra, she didn't try to sell me random bras or accessories, and she didn't make me feel uncomfortable. This was the best experience I've had in the past 15 years. Ally is very experienced in style and sizing.

She gave me different sizes because of the style each bra was. This was new to me and very helpful because each bra fit different, but was the perfect size for the style! If you come here for lingerie, I 100% recommend Ally. She will treat you amazingly and have you walking out with the best fitting bras. I came here with one thing in mind: sports bras. But to my delight, I left with 5 sports bras ($70/each), 3 everyday bras ($70/each), and 1 pair of petals ($25).

Every woman should have a professional bra fitting. Even though I have measured the correct size, I didn't have my bra adjusted correctly and it was the wrong shape for me. Enter Allison. She gave me constructive feedback and then started pulling different options, all of which fit beautifully, ranging from $85 to $165. I fell in love with almost everything Allison bought but had to limit myself because they also have a large selection of cute pajamas, which I also needed.

Other items outside my shopping agenda: lingerie, bridal accessories, body shapers. Allison created a file for me to track what I bought so I won't have to start from scratch when I need another new bra. I felt safe shopping there because the store is practicing good COVID hygiene. I am looking forward to returning when I can!

A great lingerie store in Vienna, VA with a nice variety of top quality designer bras and underwear! The staff and sales associates are very enthusiastic to help fit you into the proper sized bra and they have some very cute lingerie! Everything is organized so well and the fitting rooms are very clean. Sometimes parking can be tricky in that tiny shopping center, but otherwise this is a great place to go if you are looking for cute lingerie or bridal lingerie or need to be properly fitted for a bra!

Every time I walk into Trousseau it's like walking in to see my best gal pals. I've never had a bad experience. NEVER. I'm a 34G and before my boyfriend discovered this building I was being squeezed into uncomfortable, ill fitting D's by Victoria's Secret "fitters." There is no substitute for a proper fitting bra. The thing that sets Troesseau apart is that they understand not all people with breasts have the luxury of comfort AND cute/sexy lingerie and they fill that need.

I currently own several very cute pieces from them (a few sets, two MUCH NEEDED sports bras and a few t-shirt bras). They were worth every penny and last a LONG time. I purchased my first sports bra and lace set from them about a year ago and they have no signs of wear. No bent clasps, no ripping, no strap stretching. Yes, you will be paying for the quality.

But you won't be hating yourself five months later. Oh! I didn't mention the best part! Besides keeping all of your information in their computers for future use (they adjust this as you gain or lose size anywhere), they also treat you with respect and dignity. No one cares if you have a back roll. No one cares if you have a tummy. The amount of comfort I have with all of the women there is unrivaled. Also, as a black woman, I was worried they'd look down on me. I've had it happen in higher end places before (always before I whip out some cash).

Never ONCE did I get the feeling they were judging me or putting some stereotype on me. That matters, it was nice and I don't feel bad dropping $400 dollars a trip. So, TLDR: great customer service, you feel taken care of. Amazing quality in their amazingly varied pieces. It's a kiki every time I pop in. Your boobs will thank you, trust me.

My fiance surprised me with a trip to this store as he has been hearing, and seeing, me complain about my bras hurting my sides. I walked in and I was instantly greeted by several employees who asked my name and put me on a waiting list as all of the rooms were full at the moment. I didn't mind as this gave me time to look around and get over my jitters as I have never gotten sized before.

I only waited for about five minutes and I was taken to a room and was measured for a correct fit. The size I have been wearing was way off! I need to go up big time and felt silly for not doing this sooner. The correct size bras instantly felt amazing! No digging in my sides or hurting my shoulders. Some bras felt better than others and I found that the plunging neckline bras suited me best.

Yes the prices are rather high but they do have bras in the $50 range which honestly is what you pay for Victoria's Secret and these are a better quality. They also will save your choices and sizes in the computer in your profile so you can know exactly which size and styles you liked. I will definitely be going back as there is nothing like having the correct support. Ladies we must do better with our bras as our backs deserve better. I will be taking my daughter this weekend for sure to get sized as well.